Data Protection & Privacy

PCD88 Privacy Policy

Your privacy matters to pcd88. This page explains exactly what personal data we collect, why we collect it, how we use it, and how we keep it safe. We believe you have the right to know what happens with your information.

Last updated: January 2025

How PCD88 Protects Your Privacy

Six core commitments that define how pcd88 handles your personal information.

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Encrypted Data Storage

All personal data stored by pcd88 is encrypted using industry-standard protocols. Your password is never stored in plain text. Financial details are handled through secure, tokenised payment channels so your banking information is never exposed on our servers.

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No Third-Party Data Sales

pcd88 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, and improve the pcd88 platform. We do not share your details with advertisers.

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Data Collected Only as Needed

pcd88 collects only the personal data that is genuinely necessary to operate your account and comply with legal requirements. We do not collect data speculatively or build profiles beyond what is needed to provide you with a safe, functional gaming experience.

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Full Transparency

This Privacy Policy is written in plain language so you can actually understand it. pcd88 believes you deserve to know exactly what data we hold about you, why we hold it, and how long we keep it. No legal jargon designed to obscure what we're doing with your information.

Your Right to Access and Delete

You have the right to request a copy of the personal data pcd88 holds about you. You can also request corrections or, in certain circumstances, deletion of your data. Contact the pcd88 support team to exercise any of these rights at any time.

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Policy Kept Up to Date

As pcd88 evolves, this Privacy Policy is reviewed and updated to reflect any changes in how we handle data. The "last updated" date at the top of this page always shows when the most recent revision was made. We notify players of significant changes.

1 Introduction

This Privacy Policy explains how pcd88 ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who register and use the pcd88 platform. It applies to all services available on pcd88, including Tower, Sports Betting, Hi-Lo, Pappu, Mermaid Fishing, Tongits Go, and all account management functions.

By creating a pcd88 account or using any part of the platform, you confirm that you have read and understood this Privacy Policy. If you do not agree with how pcd88 handles personal data as described here, you should not use the platform.

This Privacy Policy should be read alongside the pcd88 Terms and Conditions. Both documents together form the full agreement between you and pcd88 regarding your use of the platform.

pcd88 takes data privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we do not take that responsibility lightly. Everything described in this policy reflects our genuine commitment to handling your data with care and respect.

2 What Data We Collect

pcd88 collects two broad categories of data: information you provide directly, and information collected automatically when you use the platform.

Data You Provide Directly

  • Full name as it appears on your national ID
  • Date of birth (used for age verification)
  • Mobile phone number
  • Email address
  • Residential address
  • Payment method details (bKash number, Nagad number, bank account details)
  • Identity documents submitted during verification (national ID, passport)
  • Any messages or information you send to pcd88 support

Data Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited on pcd88 and time spent on each
  • Games played, bet amounts, and session duration
  • Login timestamps and frequency of access
  • Referral source (how you arrived at pcd88)

pcd88 does not collect sensitive personal data such as religious beliefs, political opinions, or health information. We collect only what is necessary to operate your account safely and legally.

Data Summary Table

Data Type Source Purpose
Name, DOB, Address Provided by you Account registration and identity verification
Mobile number, Email Provided by you Account access, notifications, support
Payment details Provided by you Processing deposits and withdrawals
Identity documents Provided by you KYC compliance and fraud prevention
IP address, device info Collected automatically Security monitoring and fraud detection
Gaming activity Collected automatically Platform improvement and responsible gaming

3 How We Collect Your Data

pcd88 collects your personal data through the following channels:

  • Registration form: When you create a pcd88 account, you provide your name, date of birth, mobile number, and email address.
  • Verification process: When pcd88 requests identity verification, you submit documents such as your national ID or passport.
  • Deposit and withdrawal transactions: When you make a payment, your payment method details are recorded to process the transaction.
  • Platform usage: As you navigate pcd88, data about your activity is collected automatically through cookies and server logs.
  • Support interactions: When you contact pcd88 customer support via live chat or email, the content of those conversations is stored.
  • Promotions and surveys: If you participate in a pcd88 promotion or complete a survey, any information you provide is collected and stored.

4 Why We Use Your Data

pcd88 uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described below.

Operating Your Account

The most fundamental use of your data is to create and maintain your pcd88 account. Your name, contact details, and login credentials are needed to give you access to the platform and to ensure that only you can access your account.

Processing Payments

pcd88 uses your payment details to process deposits and withdrawals. Your bKash, Nagad, or bank details are used solely for this purpose. pcd88 does not store full payment credentials on our servers — transactions are handled through secure payment processors.

Identity Verification and Fraud Prevention

pcd88 is required to verify the identity of players before processing withdrawals and in other circumstances. This is a legal requirement and also protects you from fraud. Your identity documents are used only for this purpose and are stored securely.

Customer Support

When you contact pcd88 support, we use your account information and the details of your query to resolve your issue. Support conversations are stored so that we can refer back to them if the same issue arises again.

Platform Improvement

Anonymised data about how players use pcd88 — which games are most popular, where players encounter problems, how long sessions last — is used to improve the platform. This analysis does not identify individual players.

Responsible Gaming

pcd88 monitors gaming activity to identify patterns that may indicate problem gambling. If our systems flag a concern, we may reach out to offer support or apply account limits. This is done to protect players, not to restrict enjoyment.

Legal Compliance

pcd88 may be required by law to retain certain data or to share it with regulatory or law enforcement authorities. In such cases, we comply with our legal obligations while protecting your data to the fullest extent permitted.

pcd88 does not use your personal data for targeted advertising on third-party platforms. We do not sell your data to marketers or data brokers under any circumstances.

5 Who We Share Your Data With

pcd88 does not share your personal data with third parties except in the limited circumstances described below. In all cases, data sharing is governed by strict agreements that require third parties to protect your information.

Payment Processors

To process your deposits and withdrawals, pcd88 shares the minimum necessary payment information with our payment processing partners (bKash, Nagad, Rocket, and banking partners). These partners are bound by their own privacy and security obligations.

Identity Verification Services

When pcd88 needs to verify your identity, we may use a third-party verification service. Your identity documents are shared with this service only for the purpose of verification and are not retained by them beyond what is legally required.

Legal and Regulatory Authorities

pcd88 may be required to share your data with government authorities, regulators, or law enforcement agencies if required by law or in response to a valid legal request. We will notify you of such requests where we are legally permitted to do so.

Platform Service Providers

pcd88 uses third-party technology providers for services such as cloud hosting, analytics, and customer support software. These providers access only the data necessary to perform their specific function and are contractually prohibited from using your data for any other purpose.

pcd88 never sells, rents, or trades your personal data to any third party for commercial or marketing purposes. Full stop.

6 Cookies and Tracking

pcd88 uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit pcd88.

Essential Cookies

These cookies are required for pcd88 to function. They keep you logged in during your session, remember your preferences, and ensure the platform operates correctly. You cannot opt out of essential cookies without stopping use of the platform.

Analytics Cookies

pcd88 uses analytics cookies to understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is anonymised and used only to improve pcd88. You can opt out of analytics cookies through your browser settings.

Security Cookies

Security cookies help pcd88 detect and prevent fraudulent activity. They allow us to identify unusual login patterns and protect your account from unauthorised access.

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will affect your ability to use pcd88 normally. For detailed instructions on managing cookies, refer to your browser's help documentation.

7 Data Security

pcd88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • Encryption: All data transmitted between your device and pcd88 is encrypted using TLS (Transport Layer Security). Data stored on our servers is encrypted at rest.
  • Access controls: Access to personal data within pcd88 is restricted to staff who genuinely need it to perform their role. All access is logged and audited.
  • Secure payment handling: Payment transactions on pcd88 are processed through PCI-DSS compliant payment channels. Full card or mobile banking credentials are never stored on pcd88 servers.
  • Regular security reviews: pcd88 conducts regular security assessments to identify and address potential vulnerabilities in our systems.
  • Incident response: In the event of a data breach that affects your personal information, pcd88 will notify you promptly and take immediate steps to contain and remediate the incident.

While pcd88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role — keep your pcd88 password strong and unique, and never share it with anyone.

8 How Long We Keep Your Data

pcd88 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. The table below summarises our standard retention periods.

Data Type Retention Period Reason
Account registration data Duration of account + 5 years Legal and regulatory compliance
Transaction records 7 years from transaction date Financial record-keeping requirements
Identity documents 5 years after account closure Anti-money laundering compliance
Support conversations 3 years from last interaction Service quality and dispute resolution
Gaming activity logs 3 years Responsible gaming monitoring
Analytics data (anonymised) 2 years Platform improvement

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you personally.

9 Your Rights

As a pcd88 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the pcd88 support team at [email protected].

  • Right to access: You can request a copy of the personal data pcd88 holds about you. We will provide this within a reasonable timeframe.
  • Right to correction: If any of your personal data held by pcd88 is inaccurate or incomplete, you have the right to request that it be corrected.
  • Right to deletion: In certain circumstances, you can request that pcd88 delete your personal data. Note that we may be required to retain some data for legal reasons even after account closure.
  • Right to restrict processing: You can ask pcd88 to limit how we use your data in certain situations, for example while a correction request is being processed.
  • Right to data portability: You can request that pcd88 provide your personal data in a structured, machine-readable format so you can transfer it to another service.
  • Right to object: You can object to pcd88 processing your data for certain purposes, such as direct marketing communications.

pcd88 will respond to all data rights requests within 30 days. In complex cases, we may need up to 60 days, in which case we will notify you of the extension and the reason for it.

10 Children's Privacy

pcd88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use pcd88 or provide any personal information to us.

If pcd88 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on pcd88, please contact our support team at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

pcd88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we handle your personal data, pcd88 will notify registered players via email or an in-platform notification. We encourage you to review this page periodically so you are always aware of how your data is being handled.

Continued use of pcd88 after any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using pcd88 and contact support to request account closure and data deletion.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how pcd88 handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

By using pcd88, you confirm that you have read and understood this Privacy Policy. This policy was last updated in January 2025.

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